(Use Right Mouse Button to print)

It sounds like you are using Pop-Up Blocking Software. In order to see our training lessons you will need to disable Pop-Up Blocking. Click the System Test Button to determine that you have a red X for blocking pop-ups. You will find the system test button below the log in box.

If you are blocking pop-ups please try the following instructions to rectify this problem:

1. On your Internet Explorer Browser Click Tools, then click Internet Options, then click the Privacy Tab, then uncheck Block Pop-Ups if checked. Then click OK.

(Or you can check Pop-Ups to block them, and then click the settings button. Add your training site’s web address to allow pop ups from that site only.)

2. Re run the System Test Button and check for the red X again. You could have more than one program blocking pop-ups.

3. Next check to see if you have a Google or Yahoo Search Bar installed on your computer. These programs also block pop-ups.

4. If you do have these programs installed you can check their settings and turn off pop up blocking or you can remove them from your computer if desired.

5. You might also have pop-up blocking from your virus or firewall protector. Again you would need to go into that program and look for settings where you could turn off pop-up blocking.

6. Some software will let you run pop-up windows from a web site address that you enter. This is nice because you can view our lesson windows but still block pop-up adds from other web sites where you do not wish to see pop-ups.

7. If the above has not worked for you, your company or organization might be blocking pop-ups at the network level. If this is the case it would be happening for everyone in your organization. You would need to contact your IT Department and they could unblock the web site training address for your organization.

Click below to disable common Pop-Up Blockers.

http://download.howtomaster.com/aefiles/jerry_kiger/support_letters/pop.pdf